Frequently Asked Questions
How much does shipping cost?
Shipping is free within the USA.
Shipping outside the US is per USPS international rates - US$17.85, converted to your local currency.
If you're only ordering stickers, shipping is free everywhere!
Do you ship internationally?
We have limited international shipping. At this time, we only ship to:
- Canada
- Australia
We hope to add the EU to our family soon.
Can I pick up my order?
No, unfortunately we do not offer pick up. However shipping is free in the US.
How do I know what size to choose?
Please refer to our size guide. Our sizes run a little toward the small size, so if you are borderline between two sizes, you might want to size up. If you're still unsure please contact us.
Please find measurements for our sizes below (in inches)
How do I return my item?
We offer 30-day returns. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please view our Returns Policy for full details on how to start your return.
What do I do if I receive a faulty or incorrect item?
Firstly, we're sorry! Sometimes mistakes are made. If you believe your item is faulty or we've made a mistake please contact us via email at owner@half-flat.com so we can fix this issue for you asap.
Do you have a physical store?
No, at this stage Half-Flat is an online boutique only.